Terms and Conditions of Sale

These terms and conditions do not affect your statutory rights.

We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

To order goods through this website you must be at least 18 years of age.

Whilst we endeavour to only show items on the website that are in stock, goods are subject to availability. If we do not supply the goods for any reason we will not charge you for these goods and we will refund any money already paid for the goods. However we will not be responsible for compensating you for any other losses, which you may incur if we do not supply the goods.

We will endeavour to dispatch the goods within the times stated, within 2-4 working days, but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods unless caused by our negligence.

All images, descriptive matter and specifications on our website are for the sole purpose of giving an approximate description of the goods. Whilst we endeavour to show an accurate colour image, you are advised that there may be variations in colour between the actual goods you receive and the image on your screen. Final finishes, sizes and colour may vary from that of the image shown.

As soon as we have delivered the goods you will be responsible for them. If you delay accepting a delivery, our responsibility for everything other than damage due to our negligence will end on the date Royal Mail tried the deliver the goods to you.

If goods arrive damaged you must inform us by email (hello@thishappyhome.co.uk) within 7 days and preferably within 48 hours. You must then arrange return of the goods and we will replace goods at no charge or refund any money paid for the goods.

Parcels are only considered 'missing' 10 working days after posting to you.  If your parcel does not arrive please inform us via email (hello@thesunshinestore.co.uk) within 14 days of the parcels expected arrival date.  

The price for the goods will be as stated at the time when you placed your order. We reserve the right to make adjustments to the price to take account of any increase in, or the imposition of, any taxes or duties, or if due to an error or omission the price published for the goods on our website is wrong. We will inform you of the correct price and give you the opportunity to cancel the order.

Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions.

The contract between us shall be governed by the laws of England and Wales and any dispute will be resolved exclusively in the courts of England, Scotland and Wales.

These terms and conditions are subject to change at any time without prior notice to you.